{"id":33167,"date":"2023-07-11T11:29:52","date_gmt":"2023-07-11T09:29:52","guid":{"rendered":"https:\/\/pilkington.hu\/gyik\/"},"modified":"2025-06-05T11:25:11","modified_gmt":"2025-06-05T09:25:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/pilkington.hu\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"YcoFaq\"><ul class=\"faq YcoFaqAccordion isAccordion\"><li class=\"faq__item\"><h2>Can the exchange be carried out on a car that is under repair?<em class=\"icon icon-plus\"><\/em><\/h2><p>In some cases, yes, but it is not advisable to lift or place the car on a shaker with a freshly glued windshield.<\/p><\/li><li class=\"faq__item\"><h2>&#8220;Can precipitation cause harm immediately after the replacement?&#8221;<em class=\"icon icon-plus\"><\/em><\/h2><p>As long as the vehicle is used after waiting for the safe workshop release time, direct precipitation should not pose a problem.\r\n<\/p><\/li><li class=\"faq__item\"><h2>Why isn&#8217;t a carport that only covers the front of the vehicle sufficient?<em class=\"icon icon-plus\"><\/em><\/h2><p>The covered area must be large enough to ensure that no part of the vehicle is exposed to direct or scattered precipitation, as during procedures such as bonding, neither the bodywork nor the glass may come into contact with moisture. Additionally, the doors must be able to open fully, and the conditions must meet the requirements necessary for proper and professional workmanship.\r\n<\/p><\/li><li class=\"faq__item\"><h2>Can all types of work be performed within the framework of mobile service?<em class=\"icon icon-plus\"><\/em><\/h2><p>Not all tasks can be performed through mobile service; there are certain jobs of such complexity or seriousness that they can only be carried out under workshop conditions.\r\n<\/p><\/li><li class=\"faq__item\"><h2>What are the costs associated with on-site repair?<em class=\"icon icon-plus\"><\/em><\/h2><p>Our mobile repair service involves an additional cost, which depends on the specific task to be performed and the distance to the repair location. For detailed and up-to-date information regarding these costs, please contact our customer service team, who will be happy to assist you!\r\n<\/p><\/li><li class=\"faq__item\"><h2>Is mobile service available everywhere?<em class=\"icon icon-plus\"><\/em><\/h2><p>Mobile service is not available in public areas, or only at locations where the conditions for safe work are ensured. In rainy weather, a covered area is absolutely necessary for windshield repairs.\r\n<\/p><\/li><li class=\"faq__item\"><h2>What coverage area do our workshops offer in terms of on-site services?<em class=\"icon icon-plus\"><\/em><\/h2><p>We have a presence in almost the entire country through our own and partner service centers, enabling us to provide assistance in many locations. For specific inquiries, please contact our customer service team, who can provide detailed information about mobile service availability.\r\n<\/p><\/li><li class=\"faq__item\"><h2>Can a stone chip in the driver&#8217;s line of sight be repaired?<em class=\"icon icon-plus\"><\/em><\/h2><p>Repairs cannot be performed in the driver\u2019s primary field of vision (the &#8220;A&#8221; vision area). However, repairs are possible on other areas of the windshield.\r\n<\/p><\/li><li class=\"faq__item\"><h2>Do you offer a warranty on the repair? If yes, what does the warranty cover?<em class=\"icon icon-plus\"><\/em><\/h2><p>We provide a lifetime warranty on windshield repairs. If a previously successful repair performed by us does crack again, we will credit the cost of that repair toward the expense of a windshield replacement.\r\n<\/p><\/li><li class=\"faq__item\"><h2>Is there a risk that the windshield will continue to crack after the repair?<em class=\"icon icon-plus\"><\/em><\/h2><p>A repaired windshield requires greater care. It should be protected from sudden temperature changes and other mechanical stress.\r\n<\/p><\/li><li class=\"faq__item\"><h2>How long does the repair take?<em class=\"icon icon-plus\"><\/em><\/h2><p>Windshield repair typically takes no more than 20 to 30 minutes.\r\n<\/p><\/li><li class=\"faq__item\"><h2>Can a cracked windshield be repaired?<em class=\"icon icon-plus\"><\/em><\/h2><p>A cracked windshield cannot be professionally or safely repaired.\r\n<\/p><\/li><li class=\"faq__item\"><h2>What can be repaired and what cannot?<em class=\"icon icon-plus\"><\/em><\/h2><p>No two impact damages are exactly the same. Stone chips can appear in various forms\u2014shattered, cracked, or bullseye-shaped. Our technicians can usually assess the likelihood of a successful repair just by examining the damage, though in many cases it becomes clear during the process how much repair resin the damage will actually absorb.\r\n\r\nWe believe that if the size of the damage does not exceed that of a 100-forint coin, it is definitely worth attempting a repair to give the chance of avoiding an immediate windshield replacement.\r\n<\/p><\/li><li class=\"faq__item\"><h2>Will a repaired windshield pass the vehicle inspection?<em class=\"icon icon-plus\"><\/em><\/h2><p>A professionally repaired windshield should not cause any issues during the vehicle inspection.\r\n<\/p><\/li><li class=\"faq__item\"><h2>How long is the warranty on the replacement? And what does the warranty cover?<em class=\"icon icon-plus\"><\/em><\/h2><p>According to Government Decree 249\/2004 (VIII.27), we provide a 6-month warranty on the installation and on defects not caused by breakage, as per Government Decree 117\/1991 (IX.10). To claim the warranty, presentation of the invoice, warranty certificate, and the warranty sticker affixed to the glass are required.\r\n<\/p><\/li><li class=\"faq__item\"><h2>Can you wait on-site while the repair or replacement is being completed?<em class=\"icon icon-plus\"><\/em><\/h2><p>In most of our workshops, there is a customer waiting area equipped with Wi-Fi, so you can certainly wait on-site until the repair or replacement is completed.\r\n<\/p><\/li><li class=\"faq__item\"><h2>Is it necessary to apply for a new registration sticker after the replacement? If yes, what is the procedure?<em class=\"icon icon-plus\"><\/em><\/h2><p>Officially, the registration sticker cannot be transferred to the new windshield. The vehicle owner can have it replaced at a government office (korm\u00e1nyablak) upon presenting our invoice.\r\n<\/p><\/li><li class=\"faq__item\"><h2>What should be kept in mind after the replacement (e.g., washing, parking, general use)?<em class=\"icon icon-plus\"><\/em><\/h2><p>Post-replacement precautions vary depending on the installation technology used. For older vehicles with rubber gasket installation, the car can be used immediately after the windshield is fitted as intended. However, modern bonded installations require more careful attention.\r\n\r\nAfter bonding, it is generally recommended to avoid high-pressure washing of the glass and its surrounding area for 24 hours. Additionally, strong body flexing or twisting should be avoided\u2014for example, unilateral lifting of the car or driving onto curbs should be prevented.\r\n<\/p><\/li><li class=\"faq__item\"><h2>How long does the replacement take?<em class=\"icon icon-plus\"><\/em><\/h2><p>The duration of a windshield replacement depends on the car brand and the windshield&#8217;s equipment features. It can take up to 3 hours, but for higher-end models equipped with ADAS (Advanced Driver Assistance Systems), it may take up to 5 hours. This time also includes the curing period of the adhesive.\r\n<\/p><\/li><li class=\"faq__item\"><h2>How long does the replacement take, and how soon can you assist with it?<em class=\"icon icon-plus\"><\/em><\/h2><p>The duration of a windshield replacement depends on the car\u2019s make and the windshield\u2019s equipment features. It can take up to 3 hours, but for higher-end models equipped with ADAS (Advanced Driver Assistance Systems), it may take up to 5 hours. This time also includes the adhesive curing period.\r\n\r\nRegarding availability, could you please provide your location or preferred time? That way, I can check how soon we can assist you.\r\n<\/p><\/li><\/ul><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":97,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-33167","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Pilkington<\/title>\n<meta name=\"description\" content=\"Tal\u00e1ljon v\u00e1laszokat a leggyakrabban felmer\u00fcl\u0151 k\u00e9rd\u00e9sekre a Pilkington aut\u00f3\u00fcveg szolg\u00e1ltat\u00e1saival kapcsolatban.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pilkington.hu\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - 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